Shipping policy

Shipping Policy

The Everyday.Inc — A Brand by SS Studio

Effective Date: 25th May 2026 Last Updated: 25th May 2026

At The Everyday.Inc, we want your order to reach you quickly, safely, and without any surprises. Please read our Shipping Policy carefully before placing your order.

1. Shipping Destination

We currently ship within India only. We do not offer international shipping at this time.

2. Shipping Charges

Shipping is completely free on all orders. No minimum order value required. What you see at checkout is what you pay — no hidden delivery charges.

3. Order Processing Time

All orders are processed and dispatched within 48 hours of order confirmation, excluding Sundays and public holidays
Orders placed on Sundays or public holidays will be processed on the next working day
During high-demand periods such as sales, launches, or festive seasons, processing may take slightly longer. We will communicate any such delays proactively

4. Delivery Timeline

Once dispatched, orders are typically delivered within 5–7 business days depending on your location
Metro cities (Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Pune, Kolkata) may receive orders sooner
Remote, rural, or hard-to-reach pin codes may take additional time beyond the standard window
Business days exclude Sundays and public holidays
Delivery timelines are indicative and not guaranteed. Delays caused by courier partners, weather conditions, strikes, or other circumstances beyond our control do not constitute a breach of our obligations

5. Order Tracking

Once your order is dispatched, you will receive a tracking link via SMS and/or email with your courier partner details and AWB (tracking) number
Tracking updates are sent automatically by Shiprocket. For real-time tracking, you may also visit shiprocket.in and enter your AWB number directly
If you have not received a tracking update within 48 hours of your order confirmation, please contact us at shweta@theeverydayinc.com or WhatsApp us at +91 98198 98648

6. Our Logistics Partner

We ship all orders through Shiprocket and its associated courier network, which includes partners such as Delhivery, Ecom Express, Blue Dart, and others
The courier partner assigned to your shipment is determined by Shiprocket based on your delivery pin code and serviceability. The Everyday.Inc does not control the choice of courier partner for individual shipments
The courier partner assigned to your order may vary based on your location and serviceability

7. Incorrect or Incomplete Address

Please ensure your delivery address, pin code, and contact number are accurate at the time of placing your order
The Everyday.Inc is not responsible for delays or failed deliveries resulting from an incorrect or incomplete address provided by you
If an order is returned to us due to an incorrect address, failed delivery attempts, or non-availability of the recipient, we will contact you to arrange re-dispatch. Re-shipping charges may apply in such cases

8. Undelivered or Lost Shipments

If your order has not been delivered within 10 business days of dispatch and the tracking shows no update, please contact us immediately at shweta@theeverydayinc.com or WhatsApp +91 98198 98648
We will raise an investigation with our courier partner via Shiprocket and provide a resolution within 5–7 business days of the complaint being raised
Please note that investigations with courier partners via Shiprocket typically take 7–10 business days to conclude. We appreciate your patience during this process
In the event of a confirmed lost shipment attributable to the courier, we will offer a replacement or Store Credit as appropriate

9. Damaged in Transit

If your order arrives visibly damaged:

Please do not accept a delivery that appears severely tampered with or damaged at the time of handover
If damage is noticed after opening, please report it to us within 48 hours of delivery with your order number, photographs, and an unboxing video
Claims reported without an unboxing video may not be eligible for resolution. Please refer to our Return, Exchange & Refund Policy for full details

10. Contact Us

For any shipping-related queries:

Legal Entity: SS Studio Brand: The Everyday.Inc Email: shweta@theeverydayinc.com WhatsApp & Phone: +91 98198 98648 Address: 401 Reena Complex, Opp Neelkanth Business Park, Vidhya Vihar West, Mumbai – 400072, Maharashtra, India Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM IST